Check in was super smooth, and this man in the reception greet us in the best way! And showed us around the hotel, and gave us possibilities to upgrade our room, we that and was happy for the room and the spacious deluxe room for 4 people (we were 3). Hotel is super close to everything in Alanya center. Food is good, and variety is good. Best thing about the hotel is that you also can be in the mother hotel Xperia Saray Beach Hotel for intertainment, eat, swim in the pool and at the private beach. Animation team manager Adelina is very kind and gave us informations about everything. Hotel staff vere not very kind for those who don't speak their language. But Adeline makes our stay more comfortable by being nice and friendly all the time.
Gaaba
июль 2023 г.
Cosy and beautiful hotel close to the beach. Receptionists are super attentive, I got a free room upgrade. I enjoyed the massage at the hotel, there are women from Bali working there and they are very professional. Food was tasty (not a huge selection, but enough). Cleaning ladies were leaving a bottle of water and a roll of toilet paper outside my door when I turned on "do not disturb" sign, which I really appreciate. Overall hotel stuff are all nice and welcoming people. Would stay there again.
Daria
июнь 2023 г.
We stayed for 10 nights. Xperia Grand Bali Hotel meets our expectations. Food was great, the staff was very nice polite and helpful. The beach is close to the hotel. Overall an enjoyable stay. I would chose this hotel again.
Aida
июнь 2023 г.
Check-in was a breeze, Bilge did a superb job and even upgraded to a Club House suite for free! Rest of staff were very polite, mostly always smiling, and buffet had good choices. Pool is nice. Good for families, couples or friends. Highly recommend.
Mohammad
июль 2023 г.
The meals were very good that is not easy to find for vegetarians. Location is excellent if you want to get to the beach (that has beautiful clean water and a groove type of sand) or want to go up to the castle.
Büyükkaya
май 2023 г.
I skipped breakfast every day and had a lunch as a first meal in day. Food in hotel is buffet type served 3 times a day in restaurant that also has tables in the garden. There are tables inside, there is adjacent bar with inside and outside seating.
Zlatko
сентябрь 2023 г.
I was in alanya really many times but this hotel is best in Alanya I've been at holiday . Not only because of the center and close to the sea, or because of delicious food and a great spa. I have never met such friendly and cordial men with such high personal culture in any hotel - Thank U manager Ertugrul and 3 men working at the reception desk Tajfun, Mustafa, Yunus . They are ones who make everyone feel at home. Thank U.
Anonymous
июнь 2023 г.
Everything was perfect! The staff was very pleasant. The manager helped me with all my questions and issues, saved my time, and helped with the car rental when I was in a hurry. The rooms are clean. Towels and bedclothing were changed regularly. The restaurant's food was excellent and fresh. The bar was cozy. Also, I tried the hotel's SPA - it was great. So, I have a very positive experience of staying in the hotel. I can recommend it!
Alexander
май 2023 г.
The staff were very accommodating and so helpful
Sevket
октябрь 2022 г.
This is a nice hotel, clean and maintained well, we had a nice and spacious room with everything in the room working well, TV (not really important), WiFi and air-condition worked well, the toilet and bathroom were separated and both in good condition. The best thing about this hotel is its location, literally two minutes away from the beach and Alanya Teleferik, restaurants and shops. The hotel has one small pool and one jacuzzi, but both with relatively colder water as there is mostly no sun there during the day so we did not used the pool. I will give it a 9, but it is probably more realistic to be 8.5 review.
Bojan
июль 2021 г.